Our Safeguarding Commitment

Every child deserves safe, ethical care

Safeguarding isn’t a feature on KidsGram β€” it’s the foundation. Every provider check, AI response and data flow is built around UK child-protection standards.

UK GDPR compliantKCSiE 2024 alignedDBS-verified providers

Safeguarding Snapshot

All checks current β€’ reviewed monthly

UK GDPR + ICO children’s data code

Encrypted at rest & in transit, strict retention.

KCSiE 2024 & Working Together 2023

Aligned with UK statutory safeguarding guidance.

Every provider DBS-verified

Enhanced DBS plus Ofsted/CQC where applicable.

Explainable, non-clinical AI

Every answer cites its source & flags when to consult a professional.

Ofsted RegulatedDBS Verified ProvidersNHS ConnectedUK GDPR Compliant

Our Safeguarding Pillars

These six pillars form the backbone of our approach to child safety, data protection, and ethical AI use.

Children's Code (AADC)

We follow the ICO's Age Appropriate Design Code β€” 15 standards that put the best interests of the child first across every part of the platform.

  • Default high privacy for children
  • No behavioural profiling of children
  • Age-appropriate application of all settings
  • Transparent, child-friendly explanations

Online Safety Act 2023

Risk assessments, content moderation and age assurance to meet the children's safety duties enforced by Ofcom.

  • Children's risk assessment for the service
  • Content moderation and reporting tools
  • Age assurance where appropriate
  • Ofcom-aligned transparency reporting

UK GDPR & DPA 2018

Children's data is treated as heightened. Article 9 health data carries extra protections β€” encrypted at rest, minimised, and never sold.

  • Data minimisation β€” only what is necessary
  • Explicit parental consent for processing
  • Right to erasure and data portability
  • Regular Data Protection Impact Assessments

KCSiE & Working Together 2023

Designated Safeguarding Lead, multi-agency escalation pathways and audited disclosure logs aligned with statutory guidance.

  • Designated Safeguarding Lead (DSL)
  • Local safeguarding partnership routing
  • Audited disclosure logs (24/7 monitored)
  • Annual KCSiE-aligned staff training

SEND Code of Practice 0–25

EHCP-aware journeys, SENDIASS signposting and a 152 LA Local Offer aggregator β€” built around the Children & Families Act 2014.

  • EHCP Navigator for parents
  • SENDIASS locator (free statutory advice)
  • Local Offer aggregator (152 LAs)
  • Reasonable adjustments duty (Equality Act 2010)

Verified UK Providers

Every listed provider is checked against the live UK regulator they sit under β€” Ofsted, CQC, HCPC, GMC/NMC/GDC, DfE GIAS or the Charity Commission.

  • Ofsted URN for childcare & education
  • CQC ID for health & care providers
  • HCPC / GMC / NMC / GDC register checks
  • DBS Update Service status (with consent)

Accessible & Equitable

WCAG 2.2 AA baseline plus an always-on accessibility bar β€” meeting the Equality Act 2010 reasonable adjustments duty.

  • WCAG 2.2 AA across the service
  • Font size, dyslexia mode, high contrast
  • BSL toggle and screen-reader friendly
  • Quick-exit pattern for domestic abuse safety

Crisis Signposting (never simulated)

Always-on tile to UK helplines. AI never replaces a human helpline β€” it signposts and steps aside.

  • Childline 0800 1111 Β· Samaritans 116 123
  • Shout 85258 Β· NSPCC 0808 800 5000
  • PAPYRUS HOPELINE247 0800 068 4141
  • 999 / 111 always one tap away
Data Protection

How We Protect Your Child's Data

We follow the Information Commissioner's Office (ICO) guidelines for children's data processing. Every piece of information is encrypted, access-controlled, and subject to strict retention limits.

Default High Privacy (AADC)

Children's settings start at the most protective level β€” no profiling, no nudges, no dark patterns

Encryption

AES-256 at rest and TLS 1.3 in transit; Article 9 health data segregated

Access Control

Only verified parents/guardians access child profiles; teen privacy preserved (Gillick-aware)

AADC-aligned Retention

Automatic deletion policies aligned with ICO Children's Code retention limits

Granular Consent

Per-purpose parental consent with one-tap withdrawal

OSA Risk Assessment

Children's safety risk assessment under the Online Safety Act 2023, reviewed regularly

Audit Trail

Complete logging of all data access, AI sessions and disclosures (DSL-accessible)

Data Protection Summary

Your child's data rights

Right to Access
Protected
Right to Erasure
Active
Right to Rectification
Active
Right to Data Portability
Active
Right to Object
Active

EYFS Framework Alignment

Our developmental tracking covers all seven areas of learning defined by the Early Years Foundation Stage statutory framework.

Communication & Language

Prime Area

Physical Development

Prime Area

Personal, Social & Emotional

Prime Area

Literacy

Specific Area

Mathematics

Specific Area

Understanding the World

Specific Area

Expressive Arts & Design

Specific Area

Have Questions About Our Safeguarding?

Our Designated Safeguarding Lead is available to answer any questions about our child protection policies, data handling, or compliance measures.